A One-Stop Digital Solution for Retail Industry

Merge Virtual and Real World with Digital Workplace

Automate Manual Retail Business Processes

Super Charge Your Workforce with A Unified Solution

Create a Connected Retail Workplace with BizPortals 365

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Keeping customers happy and leaving a lasting impression is crucial to the success of retail firms. But the experience of employees is equally important because they need to be well informed, engaged, and connected to delivering superior service in the fast-paced retail environment.

BizPortals 365 delivers an easy-to-use digital solution for your retail employees. It provides a centralized digital space to support collaboration, improve knowledge management, and enable better work efficiency. We can help with communicating new marketing campaigns, getting feedback about products from store employees, distributing compliance documents, giving access to updated financial information to employees, conducting cost analysis, and sales comparisons.

Support Your Retail Staff with a Centralized Digital Hub

Centralized Retail Operations

BizPortals 365 helps consolidate all your processes, contacts, documents, employees, news, etc., and brings them to one central location. This helps keep everybody informed, updated, and on the same page. And since everything is on one platform, it makes searching for information easy.

Targeted Content

Since a lot of retailers run country-wide or global operations, it is very important to curate information so that users see and access only what is relevant to them. BizPortals 365 allows you to set multi-layered permission levels so that employees in the head office and shop floor have different views. This keeps users away from unnecessary clutter.

Easy and Quick Information Distribution

Retail businesses are fast-paced and prone to quick changes. Marketing strategies and fashion trends may change from week to week, and this information needs to be communicated to team members quickly. . BizPortals 365 provides various modes of distributing information – news, announcements, and alerts that are easy to publish, documents that can be shared, and relevant information.

Secure Document Management and Accessibility

BizPortals 365 provides document libraries to store and manage important data and documents like daily retail sales, year-on-year growth, and other business data. It can be easily stored, categorized, filtered, and shared with dedicated digital spaces. Since the solution is cloud-based, information is available 24/7 from anywhere, at any time. Also, you can easily set up customized document approvals digitally.

Staff Onboarding Processes

Retail businesses have high employee turnover rates and hire temporary workers during peak seasons. These businesses spend a lot of time and money on the onboarding and training process. BizPortals 365 can help automate the hiring process and provide an Onboarding site where training documents, videos, and FAQ can be accessed by new employees to become acquainted with the company and their roles and responsibilities.

Self-Service Tools

BizPortals 365 comes equipped with self-service tools like automated forms for processing requests and reporting problems, FAQ, and knowledge base to address common questions and provide solutions, and training videos to help skill enhancement programs. It also acts as a knowledge base to provide in-depth information on popular search topics. This self-help approach eliminates the need to have highly specialized IT staff in your retail organization.

Employee Response and Recognition

BizPortals 365 allows you to set up polls or a suggestion box to get employee feedback on various topics like campaigns, products, store aesthetics, etc. You can also run a weekly or monthly Spotlight feature to recognize your employee response. It helps in analysing the key data insights and make informed business decisions.