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What is Digital Transformation?

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Digital transformation tends to take a back seat to other business priorities but luckily, 2020 has changed the way we work forever. In this day and age, the success of modern businesses depends on connectivity, collaboration, easy access to information, speed of response, and the ability to make decisions in real-time.

Digital transformation is all about using the new-age technologies to evolve important business aspects and transform the employee work experience. And the key to digital transformation success lies in the effective implementation of a digital workplace.

Digital Transformation Industry Overview

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Digital Transformation Industry Overview

What is a Digital Workplace?

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The idea of digital transformation is not all about investing in the right technology, but it requires the support of a modern digital workplace to leverage maximum benefits. The digitized workplace integrates line-of-business technologies (email, instant messaging, virtual meetings, digital forms, document management, news, and announcement, and more) to transform the employee experience.

Driving a digital workplace requires a solid foundation that empowers users to drive collaboration, communication, and productivity across the organization. As a long-standing Microsoft Gold Partner, BizPortals 365 supports you in implementing the best-in-class digital workplace solution built on Microsoft 365. Our modern digital workplace solution helps you to work barrier-free, location-independent, and productive in real-time. We cater to the critical aspects of your business with powerful collaboration and productivity tools, reporting activities, advanced document management, enterprise search, and workflow automation – all in one unified experience.

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If your organization is still contemplating whether implementing a digital workplace is the right way to go, consider these facts:

Talent Attraction: Over 64% of employees will take a lower paying job if they have the option to work away from the office.

Productivity: Companies with a strong online social network reported seven percent more productivity as compared to their counterparts.

Employee Retention: Organizations with digital workplaces have reported an 87% increase in employee retention.

Communication Tools: Employees prefer newer communication tools like instant messaging over other traditional channels for collaboration.

Source: Deloitte

Why is Digital Transformation Important?

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Today, digital transformation is not an option; it is necessary to escape the comfort zone, reinvent the processes and systems to compete in this world overrun by technological advancements. Among the established organizations, the wind of change is blowing heavy with 89% of companies either already adopting or planning to adopt a digital-first business strategy.

Digital Transformation Important

A digital transformation strategy is meant to streamline business processes, improve internal communications, engage employees, deliver excellent customer experience, and boost business revenues. And a modern digital workplace solution sets the foundation for your digital transformation strategy. Build your foundation with BizPortals 365 that leverages the power of Microsoft productivity tools and latest business technologies. It helps you to strengthen the company communication, centralize the corporate information, encourage collaboration, automate business processes, boost productivity, and achieve digital transformation success.

What are Must-Have Components of Digital Workplace?

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The digital workplace was not a priority for organizations before the COVID-19 pandemic, but now, it is at the top of the business agenda. According to Statistica, post-COVID digital transformation investment has skyrocketed in 2020 with an estimated 10.4% increase by the end of the year 2021.

As the pandemic continues and businesses are facing challenges related to remote workforce management, the digital workplace trend is also likely to continue. It is vital to understand the main components of the digital workplace to lead a successful digital transformation strategy.

Crucial Components of Digital Workplace

Internal Communication Tools

Instant Chat and Communication

Social, and video conferencing features to share articles, postings, and chat with co-workers in real-time.

Team Discussions

Quick sharing of ideas and thoughts with team members through chats, calls, meetings, and group conversations.

Newsletters and Announcements

Publishing of company, department, and team-wide communication to keep your employees always updated.

Internal Communication Tools

Internal Communication Tools

Internal Communication Tools

Instant Chat and Communication

Social, and video conferencing features to share articles, postings, and chat with co-workers in real-time.

Team Discussions

Quick sharing of ideas and thoughts with team members through chats, calls, meetings, and group conversations.

Newsletters and Announcements

Publishing of company, department, and team-wide communication to keep your employees always updated.

Task and Project Collaboration Tools

Task and Project Collaboration Tools

Dedicated Project Workspace

Consolidated dashboard views and project portfolios with unified digital workplace.

Real-time Sharing

A fast, simple, and seamless way of sharing with quick links to end disconnects and keep everyone in sync.

Task Management

Tracking of task issues, and custom tracking lists to complete all the listed tasks effectively.

Shared Calendar

Collaboration for team events, manage appointments and meetings using customized calendar overviews.

Shared To-Do list

Define project teams, assign tasks, and manage entire projects with a shared overview in a single window.

Task and Project Collaboration Tools

Task and Project Collaboration Tools

Dedicated Project Workspace

Consolidated dashboard views and project portfolios with unified digital workplace.

Real-time Sharing

A fast, simple, and seamless way of sharing with quick links to end disconnects and keep everyone in sync.

Task Management

Tracking of task issues, and custom tracking lists to complete all the listed tasks effectively.

Shared Calendar

Collaboration for team events, manage appointments and meetings using customized calendar overviews.

Shared To-Do list

Define project teams, assign tasks, and manage entire projects with a shared overview in a single window.

Automation and Workflow Management Tools

Digital Forms

Pre-built electronic forms and real-time tracking of the activities related to the digital forms.

Workflow Automation

Automation of multi-stage workflows for easy and quick reviews and approval of tasks, documents, and more.

Automation and Workflow Management Tools

Automation and Workflow Management Tools

Automation and Workflow Management Tools

Digital Forms

Pre-built electronic forms and real-time tracking of the activities related to the digital forms.

Workflow Automation

Automation of multi-stage workflows for easy and quick reviews and approval of tasks, documents, and more.

Document & Content Management Tools

Document & Content Management Tools

Secure Document Management

A single window to view, edit, co-author, share and publish documents to collaborate seamlessly. It allows you to manage document versioning, provide role-based permissions to users.

Efficient Document Approvals

Quick approval of documents with a quick, efficient, error-free, and standardized automated system.

Library Management

Easy access to multiple libraries for every department and project site, filter your libraries with Document Sync features.

Document & Content Management Tools

Document & Content Management Tools

Secure Document Management

A single window to view, edit, co-author, share and publish documents to collaborate seamlessly. It allows you to manage document versioning, provide role-based permissions to users.

Efficient Document Approvals

Quick approval of documents with a quick, efficient, error-free, and standardized automated system.

Library Management

Easy access to multiple libraries for every department and project site, filter your libraries with Document Sync features.

Employee Engagement Tools

Rewards & Recognition

Encourage your employees by recognizing their contributions, and initiatives with employee highlights and spotlight features of a digital workplace.

Employee Surveys

Give your employees a platform with a rewarding user experience by putting up surveys, polls, and contests.

Dynamic Work Environment

Engage more, share ideas, provide feedback, respond to surveys, follow people, react to content, news, and stories.

Employee Directory

Quickly search for people with specific search criteria like department, location, interests, or skill sets.

Employee Engagement Tools

Employee Engagement Tools

Employee Engagement Tools

Rewards & Recognition

Encourage your employees by recognizing their contributions, and initiatives with employee highlights and spotlight features of a digital workplace.

Employee Surveys

Give your employees a platform with a rewarding user experience by putting up surveys, polls, and contests.

Dynamic Work Environment

Engage more, share ideas, provide feedback, respond to surveys, follow people, react to content, news, and stories.

Employee Directory

Quickly search for people with specific search criteria like department, location, interests, or skill sets.

Dynamic Integrations

Dynamic Integrations

Microsoft 365 Hub

Reap all the benefits of Office 365 with the productivity tools such as Outlook, OneDrive, Microsoft Teams, Delve, Yammer, Power BI (Business Intelligence), Power Apps, and OneNote.

eSignature Solution

Get the security, mobility, reliability, and ease-of-use you need and transform your business with the DocuSign integration.

Microsoft Dynamics 365

Easy CRM access to provide a connected view of data intelligence on customer records, transactions, behaviors, and predictive insight tools.

Dynamic Integrations

Dynamic Integrations

Microsoft 365 Hub

Reap all the benefits of Office 365 with the productivity tools such as Outlook, OneDrive, Microsoft Teams, Delve, Yammer, Power BI (Business Intelligence), Power Apps, and OneNote.

eSignature Solution

Get the security, mobility, reliability, and ease-of-use you need and transform your business with the DocuSign integration.

Microsoft Dynamics 365

Easy CRM access to provide a connected view of data intelligence on customer records, transactions, behaviors, and predictive insight tools.

Discover How You Can Leverage the Digital Workplace Components with BizPortals 365

What Are the Top Reasons to Build Digital Workplace?

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Creating a digital workplace involves implementing smart strategies, and providing employees the tools they require to connect, collaborate, and perform their core job responsibilities. Here are the top reasons for building a digital workplace.

Creates A More Collaborative Culture Creates A More Collaborative Culture
Creates A More Collaborative Culture
Providing your employees with the tools they need to communicate and coordinate with the team members in real-time can help you create a collaborative culture.
Improves Employee Engagement Improves Employee Engagement
Improves Employee Engagement
With a digital workplace, you can drive employee engagement through customizable displays and notifications, visual communications, social networks, etc.
Bring Remote Employees Together Bring Remote Employees Together
Bring Remote Employees Together
A digital workplace solution can keep remote employees up to date on important company news, connect teams seamlessly, collaborate on projects, and much more.
Increases Productivity Increases Productivity
Increases Productivity
The digital workplace increase productivity by streamlining multiple components of workflow like instant messaging, video conferencing, and integrated communications.
Allows Self-service Allows Self-service
Allows Self-service
Implementing a digital workplace can help you access everything you need like information, social groups, and team projects help to cut down on increasing time, effort, and resources.
Unites Workforce Unites Workforce
Unites Workforce
A transparent work environment is always preferable where the employees can track the status of tasks, track project progress, and alike. This in turn leads to fewer emails and follow-ups between employees.
Save Costs Save Costs
Save Costs
Choosing a cost-effective digital workplace for your globally distributed teams can save a lot of business costs. It frees up funds for you to invest in business expansion activities like launching a new product or service to enhance your revenues.
Highly Customizable Highly Customizable
Highly Customizable
A modern digital workplace like BizPortals 365 offers easy customization features that allow you to choose from a set of themes, dictate everything from color scheme to widget without any coding requirements.

How Has the COVID-19 Pandemic Changed Digital Workplace Adoption?

The digital workplace is at a crossroads. There is no denying that the COVID-19 has forced a major shift in how organizations manage people and run business operations. This shift towards digital operations has accelerated the need to find new ways to communicate, collaborate, and complete work while working remotely.

BizPortals 365 has successfully helped many companies to create a modern digital workplace built on Microsoft 365. With powerful features and personalized support of BizPortals 365, your business can also reap the benefits of employee engagement, collaboration, productivity, modern document management, project portfolio management, and enterprise security of Microsoft 365-based digital workplace.

Know if Is Your Workplace Ready for COVID-19?

What Are the Examples of Digital Workplace Across Industries?

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Digital transformation has changed the business landscape. In today’s constantly evolving world, the simple equation to be successful is – adapt or fail. And the evidence is that over 50% of traditional companies have disappeared since 2000 due to a lack of digitalization. Never before have the rules and pre-requisites of business changed so quickly – and the rate of change is continuing to increase post-COVID-19 pandemic. Perhaps businesses are already learning this lesson as 70% of the companies either have a digital transformation strategy in place or are working on one.

The modern digital workplace revolution is a global phenomenon. Look at some industries that have reaped the digital success with BizPortals 365.

How To Measure ROI on Digital Workplace?

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Over 69% of businesses believe that measuring the return on digital transformation is difficult because customer interactions cannot be quantified using traditional means. While measuring the analytical stuff like social media followers seems to be extremely easy but measuring the ROI in the digital workplace is not such a straight road.

There is no single metrics to measure the ROI of the digital workplace, but we can evaluate the improvements in employee engagement, customer experience, business processes, workplace collaboration, and workflows. It is important to have a portfolio approach when measuring ROI on digital transformation to help you understand the effectiveness of your digital transformation efforts.

Here are some of the many metrics that can help measure the Digital Workplace ROI:

Reduced infrastructural costs

Reduced Infrastructural Costs

With the shift to the remote, a big fraction of fixed capital investments is reduced like office space rent, amenity supplies, etc. This reduced cost indicates remote workplace success.

Employee Engagement

Employee Engagement

The engagement level is a deciding factor to evaluate the acceptable level of the digital workplace platform. The key is to utilize the information using analytics tools such as Power BI built on Microsoft 365.

Talent Attraction

Talent Attraction

Digital workplace can leverage the skills and enthusiasm to attract more employees to the platform and contribute to a successful ROI.

Customer Experience and Sales

Customer Experience and Sales

Customer conversion is the ultimate goal of businesses. The digital workplace must be efficient enough to help your sales staff to close maximum deals by making the information easily accessible, delivers a great customer experience and sales.

How BizPortals 365 Help You Build a Digital Workplace?

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Because a secure digital transformation and remote work strategy have become essential for business resilience, businesses are actively thinking about creating digital workplaces. But implementing a digital workplace means much more than enabling remote work via VPNs, using identity controls, and rolling out cloud-based applications.

Getting started with digital transformation means devising a strategy that considers employee needs in a way that ensures business moves forward smoothly. BizPortals 365 enables your business to be more effective, collaborative, connected, and productive, while also making employees’ working lives simpler.

Get started with BizPortals 365 to reap the benefits of a modern digital workplace while leveraging the power of Microsoft 365 without breaking the bank and without any IT skills or staff.

Where Can I Learn More?

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Digital transformation is a massive undertaking for most businesses. When done right, it will provide streamlined communications, automated workflows, increased productivity, and resilience in the fast-moving digital future.

For more insights on digital transformation, see these resources:

Blog

Our entire article collection on digital transformation

Guides

Navigating the digital transformation Landscape

Webinar

Successful digital transformation with modern intranet

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