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Intranet Software for IT

Intranet Website Element

The role of IT has changed over time, from simply responding to technology requests. The modern IT firms play a central role in bringing value to businesses like managing growing amounts of data, cybersecurity, improving information governance programs, managing a disparate patchwork of systems, and alike. And it becomes very important for IT companies to work on a central system that allows the whole organization to communicate with ease, access information securely, unrestricted by size, device, or global workforce.

 

BizPortals 365 is a modern intranet solution for IT firms that eliminates communication silos across the teams, boosts collaboration, increases productivity, improves company culture, provides a central platform to connect, share, and stay informed – wherever you are. Make your way to a secure future in the fast-paced IT industry with us.

Leverage a Next-gen Intranet with Powerful Business Tools to Improve Efficiency and Productivity

Schedule a DEMO to learn how a modern intranet can benefit your IT firm.

What BizPortals 365 Offers

Intranet Website Element
Security - IT Industry

Security

The IT department is entrusted with developing and maintaining security protocols within a company. They spend hours installing and upgrading security software on servers and staff machines, planning and taking backups of critical and non-critical user data, and sanctioning apps. BizPortals 365 frees them of all these tasks because all the data is in the cloud and is guarded by Microsoft security and backups. Also, it provides all the solutions on one platform and integrates with external business apps, so users can continue using the tools they are comfortable with.

Self-Service Tools

BizPortals comes equipped with self-service tools like automated forms for processing requests and reporting problems, an FAQ and knowledge base to address common questions and provide solutions, and training videos to help skill enhancing programs. This approach eliminates the need for your IT staff to spend time in servicing and supporting employees with these every day, menial issues.

Self-Service Tools - IT
Information Distribution

Information Distribution

Easy dispersal of information related to system maintenance, downtime, upgrades, etc. through the alert and announcement feature. Since important alerts always stay on top of the page, it ensures that employees get informed unlike when emails are missed because they get buried in clutter. Also, information can easily be targeted to specific audience if it contains sensitive content.

Asset Management

IT maintains technology assets of the company. Usually these assets are managed by filling manual, paper forms which are prone to errors and can be misplaced. With BizPortals 365 you can create an Asset Management site and store information about hardware and software the company purchases in forms that are digitally filled and maintained. This makes it easy to find and update records when assets are upgraded, repaired or retired.

Asset Management
Help Desk Management Tools

Help-Desk Management Tool

IT personnel spend a lot of their time managing help-desk tickets. They usually invest in a tool to help them do so in an organized, structured manner. With BizPortals 365 you get a ready form which your staff can use to make requests and to log complaints or issues. IT personnel can then prioritize and manage these requests and users can look up the status of their inquiries and be notified when there is a resolution.

Security - IT Industry

Security

The IT department is entrusted with developing and maintaining security protocols within a company. They spend hours installing and upgrading security software on servers and staff machines, planning and taking backups of critical and non-critical user data, and sanctioning apps. BizPortals 365 frees them of all these tasks because all the data is in the cloud and is guarded by Microsoft security and backups. Also, it provides all the solutions on one platform and integrates with external business apps, so users can continue using the tools they are comfortable with.

Self-Service Tools - IT

Self-Service Tools

BizPortals comes equipped with self-service tools like automated forms for processing requests and reporting problems, an FAQ and knowledge base to address common questions and provide solutions, and training videos to help skill enhancing programs. This approach eliminates the need for your IT staff to spend time in servicing and supporting employees with these every day, menial issues.

Information Distribution

Information Distribution

Easy dispersal of information related to system maintenance, downtime, upgrades, etc. through the alert and announcement feature. Since important alerts always stay on top of the page, it ensures that employees get informed unlike when emails are missed because they get buried in clutter. Also, information can easily be targeted to specific audience if it contains sensitive content.

Asset Management

Asset Management

IT maintains technology assets of the company. Usually these assets are managed by filling manual, paper forms which are prone to errors and can be misplaced. With BizPortals 365 you can create an Asset Management site and store information about hardware and software the company purchases in forms that are digitally filled and maintained. This makes it easy to find and update records when assets are upgraded, repaired or retired.

Help Desk Management Tools

Help-Desk management tool

IT personnel spend a lot of their time managing help-desk tickets. They usually invest in a tool to help them do so in an organized, structured manner. With BizPortals 365 you get a ready form which your staff can use to make requests and to log complaints or issues. IT personnel can then prioritize and manage these requests and users can look up the status of their inquiries and be notified when there is a resolution.

Schedule a one-on-one demo to get in touch with our digital workplace experts. Let us suggest the best solution for your business.

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